Privacy Policy

The MidCity Menagerie LLC

New Orleans, Louisiana

 

Last Updated October 21, 2020

 

Although we are only a small business, that doesn’t mean we have any less invested in our patrons. Protecting your private and personal information is and will always be a top priority for us. Before using or accessing our website, please review this Privacy Policy carefully. This policy applies to all registered members and site visitors (sometimes referred to as “you” in this policy).

 

This Privacy Policy applies to www.themidcitymenagerie.com and The MidCity Menagerie LLC and governs data collection and usage. For purposes of this Privacy Policy, unless otherwise stated, all references to The MidCity Menagerie LLC include www.themidcitymenagerie.com, an ecommerce site. Throughout this policy, The MidCity Menagerie LLC may be referred to as “we,” “us,” “(our) website,” “site,” or “MidCity Menagerie,” as well as our formal names, The MidCity Menagerie LLC and www.themidcitymenagerie.com. You consent to the data practices stated in this Privacy Policy by engaging in ecommerce with and visiting or using The MidCity Menagerie LLC’s website.

Collection of Your Personal Information

 

 

 
What do we collect?

 

So that we can provide you with the best ecommerce experience possible and to better provide you with any products or services on our website, The MidCity Menagerie LLC may collect personally identifiable information. This may include:

 

  • First and Last Name

  • Billing Address

  • Mailing Address

  • E-mail Address

  • Phone Number

  • Social Media Account Information

  • Payment Information

  • Blog reader comments

 

Why do we collect this information?

 

If you purchase products or services from The MidCity Menagerie LLC, we will collect billing, shipping, and credit card information. This information is used to complete your purchase. We may also collect your E-mail Address and/or social media information to enhance your experience on the site and for you to partake in membership features on the site. 

 

We don’t collect any of this information or any personal information unless you voluntarily provide the information to us. However, certain personal information may be required if you elect to use products and services on the site (such as making a purchase or profile). 

 

When is personal information collected?

 

So, instances where personal information may be collected include:

  1. Registering for an account or profile on our website;

  2. Becoming a subscriber or registering for an account on our website's blog;

  3. Participating in or entering in any giveaway or contest sponsored by use or one of our partners;

  4. Signing up for any special offers from certain partners and third-parties;

  5. Sending us an email message;

  6. Submitting your credit card or other form of payment when ordering and purchasing products and/or services on our website; and

  7. We may gather additional personal or non-personal information in the future.

 

How is my personal information used?

 

Your personal information will be used in communicating with you about services or products you have requested from The MidCity Menagerie LLC. The MidCity Menagerie LLC also collects and uses your personal information to operate its website(s) and to deliver your services and orders. From time to time, we may also use personal information to inform you of other products or services from The MidCity Menagerie LLC.

Do you share my information with third parties? If so, how?

 

The MidCity Menagerie LLC does not sell, rent, or lease its customer lists to third parties.

 

The MidCity Menagerie LLC, though, may share data with trusted parties. The information shared with these third parties will be limited to what information needs to be shared with the third party’s function in relation to operation of The MidCity Menagerie LLC and www.themidcitymenagerie.com. So, data may be shared with trusted third parties for statistical analysis, to send you email or post mail, to give you productive customer support, to arrange for creation or production of your purchased goods, or to arrange for deliveries and or returns.

 

All third parties who may receive your information are prohibited from using that personal information except to provide the necessary services to The MidCity Menagerie LLC, and they are required to maintain the confidentiality of your information. If you would like to learn more about some parties who will have access to your information, here are some third-party privacy policies:

 

 

Also, The MidCity Menagerie LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that disclosing your personal information is otherwise necessary to:

  1. Conform with legal requirements or comply with legal process served on The MidCity Menagerie LLC or its website; 

  2. Protect or defend the rights and/or property of The MidCity Menagerie LLC; and/or

  3. Act or respond under exigent circumstances to protect the personal safety of users and members of The MidCity Menagerie and its website, or the public.

Securing Your Personal Information

 

 

 

 

How is my information secured?

 

The MidCity Menagerie LLC secures your personal information from unauthorized access, use, or disclosure with a Secure Sockets Layer (SSL) protocol. SSL encrypts your personal information when it is shared with or sent to other websites. You can tell that The MidCity Menagerie LLC’s website uses SSL because the domain starts with “https” and the SSL verification appears on our pages. 

 

About Information Security

Although we take appropriate steps and make our best efforts to secure your personal information, no transmittal of data over the internet or any wireless network system can be guaranteed, absolute, 100% secure. So, while steps are taken to maintain security to protect your personal information, you recognize and acknowledge that:

  1. The internet has inherent security limitations that are beyond the control of The MidCity Menagerie LLC and its website; and

  2. Security, integrity, and privacy of any and all information collected and data exchanged between you and The MidCity Menagerie LLC cannot be guaranteed. 

Tracking User/Member/Visitor Behavior

 

Do you track how I use your website?

The MidCity Menagerie LLC may keep track of the websites, pages, and products our users click on or visit within www.themidcitymenagerie.com.  Tracking this information helps us provide you with the best possible experience and to see which products and services are most popular. The data is used to provide you and other people who engage with the business with customized content and to provide deals that may be the most relevant to your preferences.

 

The information we will collect are clicks or page views and what is added to your shopping cart. We may also track if you abandon your shopping cart to keep the information saved for you should you want to make any purchases in the future. This information will only be tracked by trustworthy, reputable parties including Google Services, Google Analytics, Wix Data, Wix Ltd., and similar services. You may learn a bit more about these services on their websites:

 

Google Analytics

As a website analytics service, we use it to track your use of our website and services and to prepare reports on user activities.

Privacy Policy for Google Analytics: https://policies.google.com/privacy

 

Wix Ltd.

Wix is a cloud-based service that powers www.themidcitymenagerie.com. The company collects various types of user data including invoices, purchase information, and website activities. 

Privacy Policy for Wix: https://www.wix.com/about/privacy 

Automatically Collected Information

In addition to the information you may voluntarily provide to The MidCity Menagerie LLC, there may be other information that is collected while you use our website. Information about your computer hardware and software may be automatically collected by The MidCity Menagerie LLC and may include your IP address, browser type, domain names, access times, and any websites used as a referral.

 

Cookies on Our Website

 

Cookies are used by The MidCity Menagerie LLC to make a great customer experience. “Cookies” are small packets of data that get placed on your computer’s hard disk to pass limited information between your computer and a website (here, www.themidcitymengerie.com). Please know that cookies alone cannot be used to run programs or deliver viruses or other malicious software to your computers. Instead, cookies are unique to you and are assigned to only your computer. The cookies, then, can only be read by a web server in the domain that issued the cookie to your computer. 

 

Cookies help our business tailor your shopping experience by tracking use of our website by doing things like recommending our products that may be of interest to you or helping you resume a shopping session. Cookies also come into play if you decide to personalize website pages as a member or if you decide to come back and make another purchase in the shop (which we hope you do). 

 

You have the ability to accept or decline cookies from our website. At the time of your initial visit, you can opt-out of having cookies stored on your computer via the banner that appears on the website’s homepage. You also, at any time, can erase or delete cookies through your computer’s browser settings. However, cookies are designed to make our website more convenient for you in many ways. So, by declining cookies, you may not be able to take advantage of every feature on www.themidcitymenagerie.com

Right to Deletion - Basics and Exceptions

 

 

 

 

 

Right to Deletion Basics

 

Aside from the exceptions outlined in this Privacy Policy (“Right to Deletion Exceptions”), when we receive a verifiable request from you we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.

 

Please send your request to delete your information to themidcitymenagerie@gmail.com. We will likely respond to your request within 24 hours of receipt but it will not take us longer than three business days to respond to your request.

Right to Deletion Exceptions

 

Please know that we may be unable to comply with your request to delete your personal information if your personal information is necessary for one or more of the following reasons:

  1. The MidCity Menagerie needs the information to complete the transaction for which the personal information was collected, including fulfilling the terms of a written warranty, to complete a recall in compliance with federal law, to provide a good(s) or service requested by you, to act within the reasonably anticipated scope of the ongoing business relationship with you, or to otherwise perform a contract between you and us;

  2. To detect security incidents, to protect against malicious, deceptive, fraudulent, or illegal activity, and/or to prosecute those responsible for such activity;

  3. There is a need to debug and make repairs for errors or technical issues that impair existing intended functionality of the website or other services;

  4. To exercise free speech, to ensure the right of another member or consumer to exercise their right of free speech, or to exercise any other right afforded by law;

  5. To comply with the California Electronic Communications Privacy Act;

  6. When you have given informed consent to us, to engage in public or peer-reviewed scientific, historical, or statistical research that is designed for the public interest where the research complies with relevant ethics and privacy laws, when deleting the information is likely to make it impossible or seriously impair the achievement of this research;

  7. To enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  8. To comply with an existing legal obligation; or

  9. To otherwise internally use your personally information in a lawful manner that is in line with the context in which you provided the information to us. 

 

Children Under Eighteen

 

The MidCity Menagerie LLC does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen or you do not qualify as an adult by law where you reside, you must as your parent or legal guardian for permission to use this website including to make a purchase, to make a member account, to link your account to a third-party website, or to use any other features of this site.

Your MidCity Menagerie Account and Third Party Accounts

 

 

Connecting Your MidCity Menagerie Account to Third Party Websites

 

You may decide to connect your MidCity Menagerie account to your Google, Facebook, PayPal, or other third party websites through widgets, single sign-on features, or other options. You will have the ability to do this through your account on www.themidcitymenagerie.com

 

By choosing to connect your MidCity Menagerie account to your third party account, you recognize and agree that you are consenting to the continuous release of information about you to others (following your privacy settings with those third party sites). If you do not want information about you, including personally identifiable information, to be shared in this manner, do not use the feature of connecting your MidCity Menagerie account and third-party accounts. 

Disconnecting Your MidCity Menagerie Account from Third Party Websites

 

You may disconnect your MidCity Menagerie account from a third party account at any time. To do so, you will have to visit your account page on whichever third-party website you wish to disconnect from our website. You can make these changes in your user account or account pages with the third party website. Here are some of the most common third-party websites you may connect your MidCity Menagerie account to and how to disconnect your accounts:

 

Google Accounts: https://support.google.com/accounts/answer/112802?co=GENIE.Platform%3DDesktop&hl=en 

Facebook Accounts: https://www.facebook.com/help/942196655898243 

 

If you have questions about changing settings related to third-party website connections on www.themidcitymenagerie.com, you may email themidcitymenagerie@gmail.com for more information. 

Links to Third Party Websites

As this website contains a blog and other means to leave comments by its members, in this context or others there may be links to third-party websites. When you click on a third-party website, the MidCity Menagerie LLC is not responsible for the privacy policy or practices for these third-parties. We can only be responsible for and this Privacy Policy will only apply to our own website and its pages, including the blog integrated herein. Any time you venture to a third-party site, we strongly urge you to review the privacy policy of that entity before proceeding with any level of engagement with that third-party.

Email Communications

On occasion, The MidCity Menagerie LLC may get in touch with you via email to give you announcements and to let you know about promotions. We will also send you email alerts about your orders and processing, shipping information, order confirmations, and other general communication. We may also reach out to you with surveys to help us improve our operations. Please be aware that to improve our services, we may receive a notification when you open an email from MidCity Menagerie or click on any links in that email.

How can I opt-out of promotional and marketing emails?

 

If you decide you don’t want to receive emails anymore about our promotions or other marketing materials, you may opt-out of receiving these emails at any time. 

 

To opt-out of promotional and marketing emails, please email themidcitymenagerie@gmail.com and put “Unsubscribe” in the subject line of your email. Please email from the email address associated with your account on www.themidcitymenagerie.com so we can verify your identity and which account you are associated with. We will make every effort to process requests within 48 hours of receipt and will confirm your subscription changes via email.

 

Changes to Our Privacy Policy

The MidCity Menagerie LLC reserves the right to change this policy from time to time. We will notify you of significant changes related to how we treat your personal information. Notices will be sent to the primary email address you have listed in your account, placed prominently on our website, and/or by updating any privacy information on this page. Your continued use of www.themidcitymenagerie.com and/or the services available on the site after changes or modifications to our Privacy Policy will constitute your acknowledgement of the modified Privacy Policy and agreement to abide by and be bound by that Privacy Policy. 

Get In Contact With Us

We are available to help you at any time with your questions or concerns with the MidCity Menagerie’s Privacy Policy. You may always contact us via email at themidcitymenagerie@gmail.com.

 

Also, if you believe The MidCity Menagerie LLC hasn’t complied with this Privacy Policy, please contact us at:

 

Mailing Address:

The MidCity Menagerie LLC

4422 Baudin Street

New Orleans, Louisiana 70119

 

Email Address: themidcitymenagerie@gmail.com

Telephone: 504-717-6535

 

Effective as of September 20, 2020.

Summary: We collect specific personal information to process your purchases and to foster different features of your experience as a user of our website. Your information is never sold or leased to third parties, but we may, under certain circumstances, share your information with third-parties.

Summary: The MidCity Menagerie uses SSL protocol through Wix to encrypt your personal information and we take all appropriate steps to continually protect your privacy. However, privacy in the world of the internet cannot be 100% guaranteed and certain limitations related to security have to be recognized.

Summary: We track how you engage with our website to provide you with a tailored experience. The information that is tracked will only be shared with trustworthy and reputable third-parties. Our site uses cookies that you may opt-out of through your browser.

Summary: You maintain the right to ask us to delete your personal information from our records. There are some exceptions to this right, mostly where the information is required to complete a purchase or by law.

Summary: You will have the option to connect your account to other websites for use of features like single sign-on. By connecting your accounts, you are consenting to sharing certain information. You may disconnect your accounts from one another by managing certain account settings. 

Summary: We may send you promotional and marketing emails from time to time. We hope you enjoy the materials we send you, but if you wish to unsubscribe from these emails, you can do so my reaching out to us via email.